Terms & Conditions

Last updated: 13 July 2026

These terms govern your use of designlincs.co.uk and set out the basis on which we provide our services. By using our website or engaging us, you agree to these terms. Please read them carefully.

1. Who we are

This website is operated by Design Lincs | Digital Marketing Agency, a digital marketing agency based at 2 Ceres Grove, Scunthorpe, North Lincolnshire, DN17 2FL. You can contact us at hello [at] designlincs.co.uk or 01724 700 930.

2. Using our website

• The content on this website is provided for general information about our services and may change without notice.
• You may view, download and print pages for your own reference. You must not reproduce, republish or exploit our content commercially without our permission.
• You agree not to misuse the website, attempt to gain unauthorised access, introduce malicious code, or use it in any way that is unlawful or could damage the site or others’ use of it.
• We make reasonable efforts to keep the site available and accurate, but we do not guarantee it will be uninterrupted, error-free or free of viruses.

3. Our services

We provide web design and development (including static and WordPress websites), SEO, local SEO, PPC and Google Ads management, social media marketing and wider digital marketing services. The specific work, deliverables, timescales and fees for any project are agreed with you separately in writing (a quote, proposal or statement of work) before work begins. Where those written terms differ from anything on this page, the written project terms take precedence for that engagement.

4. Quotes, fees and payment

• Quotes are based on the requirements discussed and are valid for 30 days unless stated otherwise.
• Web design projects are typically invoiced with a deposit before work starts and the balance on completion. SEO, PPC and social media are usually provided on a rolling monthly basis.
• Advertising spend (for example, your Google Ads budget) is separate from our management fee and is paid by you directly to the platform unless agreed otherwise. We do not add a mark-up to your ad spend.
• Invoices are payable within the period stated on the invoice. We reserve the right to pause work or withhold deliverables where invoices remain unpaid.
• Prices are exclusive of VAT where VAT applies.

5. Your responsibilities as a client

• Provide the content, information, access and approvals we need to carry out the work, in good time.
• Ensure any materials you supply (text, images, logos) do not infringe anyone else’s rights and that you have permission to use them.
• Review and respond to work within agreed timescales so projects stay on track.

6. Intellectual property and ownership

• The Design Lincs name, logo, website content and branding belong to us and may not be used without permission.
• On full payment for a website project, ownership of the final website and the rights in the bespoke work we produce for you transfer to you. You own your website, domain and content.
• Third-party elements (such as licensed fonts, stock images, plugins or platforms) remain subject to their own licences.

7. Results and no guarantees

We work to recognised best practice and are transparent about what we do. However, search rankings, advertising performance and social media results depend on factors outside our control (including search engine and platform algorithms and the actions of competitors). We cannot and do not guarantee specific rankings, traffic, leads or sales.

8. Third-party platforms

Our services often rely on third-party platforms such as Google, Meta, Microsoft and website hosts. Your use of those platforms is subject to their own terms, and we are not responsible for changes they make to their services, policies or pricing.

9. Cancellation

Rolling monthly services (such as SEO, PPC and social media) can be cancelled by either party with the notice stated in your project terms (typically 30 days). Fees for work already carried out remain payable. Project-based work may be cancelled in line with the terms agreed for that project.

10. Liability

Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything that cannot be limited by law. Subject to that, we are not liable for indirect or consequential losses, or for loss of profits, revenue, data or goodwill, and our total liability in connection with any engagement is limited to the fees paid to us for that engagement in the 12 months before the claim arose.

11. Privacy

We handle personal data in line with our Privacy Policy and Cookie Policy.

12. Governing law

These terms are governed by the law of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

Design Lincs | Digital Marketing Agency, 2 Ceres Grove, Scunthorpe, North Lincolnshire, DN17 2FL. Email hello [at] designlincs.co.uk · Phone 01724 700 930.